Every note left at the office is read by a person on the staff.
| Subject the note deals with | Address at the wharf office |
|---|---|
| Support and bugs | [email protected] |
| Sensible play, safeguarding, and concerns about anyone under 18 | [email protected] |
| Privacy requests | [email protected] |
Accounts held with real-money gambling businesses lie beyond anything the wharf office can help with. For support with gambling, the National Gambling Helpline takes calls free of charge on 0808 8020 133.
On Creasewater Wharf the towpath is for those aged 18 or over. Each regatta, alcove and kiln runs on virtual coins with no monetary value, which nobody can buy, sell, withdraw or exchange. You will not find a cashier’s hatch, a payment page or a prize of real-world value anywhere along the canal, and a fine afternoon at the regatta does not imply future success at real-money gambling.
For a confidential word about gambling, at no cost: National Gambling Helpline 0808 8020 133, answered every hour of every day · BeGambleAware · GamCare · How Ottoline keeps play sensible